PRIVACY NOTICE AND PERSONAL DATA PROTECTION
In accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares), DONOVU® hereby makes the following Privacy Notice available to you.
DONOVU® is responsible for the use and protection of your personal data. In compliance with the obligations established under the Federal Law on the Protection of Personal Data Held by Private Parties, this Privacy Notice informs data subjects of the personal information collected, as well as the purposes for which such information will be processed.
Additionally, we inform you that DONOVU® is located at:
Calle Morelos 139 008B, Colonia Cuajimalpa, Alcaldía Cuajimalpa de Morelos, C.P. 05000, Mexico City, Mexico.
The personal data we collect from you will be used for the following purposes, which are necessary to establish our relationship with you and to provide the services you request:
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To register potential candidates for the Egg Donation Program.
To carry out the purposes described in this Privacy Notice, we will collect and process the following personal data:
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Full Name
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Telephone Number
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Date of Birth
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State of Residence
In addition to the personal data listed above, we will also process the following information, which is considered sensitive personal data under applicable law. Therefore, your express written consent is required before we may use such information.
Accordingly, we undertake not to use or process your sensitive personal data until we have obtained your signed written authorization or your express consent through an electronic signature system for the processing of the following sensitive personal data:
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Skin Tone
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Skin Color
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Eye Color
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Body Build
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Height
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Weight
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Blood Type
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Facial Photograph
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Family Information
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Identification Information
Furthermore, we inform you that your personal data may be shared with the following entities:
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HISPAREP S.A. de C.V.
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COREP JAQUES DE MÉXICO
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MEDICINZ REPRODUCTIVA DE TOLUCA S.A. de C.V.
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CENOBSGIN S.C.
Your information will be shared exclusively for the following purpose:
The fertility clinics work directly with the recipients of the egg donation. Therefore, it is important that they are able to review the donor's physical characteristics in order to make the most appropriate donor-recipient match.
Because this process involves sensitive personal data, your express written consent is required before any such information is shared. Accordingly, we undertake not to disclose your sensitive personal data until we have obtained your signed written authorization or your express consent through an electronic signature system, authorizing us to share your sensitive personal data solely with the entities listed above and exclusively for the purposes described herein.
Your Rights Regarding Your Personal Data (ARCO Rights)
At all times, you have the right to know what personal data we hold about you, how we use it, and the conditions under which it is processed (Right of Access).
You also have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Right to Rectification). Likewise, you have the right to request that your personal data be deleted from our records or databases when you believe it is not being used appropriately (Right to Erasure/Cancellation), as well as the right to object to the processing of your personal data for specific purposes (Right to Object).
Collectively, these rights are known as the ARCO Rights (Access, Rectification, Cancellation, and Objection).
To exercise any of your ARCO Rights, you must submit the corresponding request by email to:
You may also use this email address to obtain information regarding the procedures and requirements for exercising your ARCO Rights.
Your request must include the following information:
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Full Name
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Telephone Number
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Email Address
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Reason for the Request
A response to your request will be provided within three (3) business days and will be communicated through the email address specified in your request.
Contact Information for the Department Responsible for Personal Data Requests
Data Protection Contact: Customer Service – DONOVU®
Address:
Calle Morelos 139 008B
Colonia Cuajimalpa
Alcaldía Cuajimalpa de Morelos
C.P. 05000
Mexico City, Mexico
Telephone: +52 55 6220 2719
Email: donovu@outlook.com
Website: www.donovu.com
Withdrawal of Consent
You may withdraw your consent for the processing of your personal data at any time.
Likewise, you may revoke the consent that you have granted for the processing of your personal data. However, please note that in certain circumstances we may not be able to comply with your request immediately or cease processing your personal data, as we may be required to continue processing it to comply with applicable legal obligations.
Additionally, you should be aware that withdrawing your consent for certain purposes may prevent us from continuing to provide the services you have requested or may result in the termination of our relationship with you.
To withdraw your consent or request that the use or disclosure of your personal data be limited, you must submit the corresponding request by email to:
You may also request information regarding the procedures and requirements for withdrawing your consent or limiting the use and disclosure of your personal information.
Your request must include the following information:
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Full Name
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Telephone Number
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Email Address
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Reason for the Request
A response to your request to withdraw consent or limit the use or disclosure of your personal data will be provided within three (3) business days and will be communicated through the email address specified in your request.
Changes to This Privacy Notice
This Privacy Notice may be modified, updated, or amended from time to time as a result of changes in applicable laws, our internal privacy practices, our business operations, the products or services we offer, or for any other reason.
DONOVU® is committed to keeping you informed of any changes to this Privacy Notice. You may also request information regarding any updates by contacting us at:
Last Updated:
March 10, 2026